For Those of Us Who Aren't Beige and Aren't Trying to Be Beige
I'm not any of the colors you can buy at a beauty counter or drugstore in Japan, and maybe you aren't either, so I order from a few vendors.
Let me give you some info about shipping and my experience with the companies I've used to ship products here:
They have a great Beauty Insider/VIP/Rouge point system. You can use discount codes that they send you. I had an issue with a very slow return process, to the point that I had to email and tell them that the returned product arrived at their returns center, and I asked when they mean to process my refund. The items had been at the returns center for 2 weeks at that point. I got no real explanation for that. Otherwise, few if other issues.
Major Pro: Access to many big name brands and popular products. Major Con: You can't use the rewards codes on the site or any code that requires a minimal purchase in USD. Usage: I'm VIP Rouge....so a lot.
MannyMUA, one of the major makeup vloggers, uses them and recommended them on his site. I agree with that recommendation. The free shipping was super fast (about 2-3 days after my order). I received a broken Anastasia Brow Palette (I don't know how, as the wrapping seemed bulletproof and tight.) I emailed with a picture and they gave me credit on my account (I asked for that). They responded really quickly and everything was handled in about 48hrs despite the time difference.
Major Pro: Free shipping over 100USD. Major Con: Not as extensive a product range as Sephora. Usage: 1 order (I'm definitely planning on more)
Of course, Sigma is mainly for makeup tools. Though, I, also, got a beautiful highlighter from them. The shipping was fast. I had a problem with the site speed and ended up with multiples in my order. I emailed them, I asked to return the extra products and picked some items I had wanted anyway. I returned the items and got the exchange about a week later. Great customer service.
Major Pro: High quality tools and great customer service. Major Con: Site is a little slow sometimes, I ended up multiples in my order. Usage: 2 orders (I'm definitely planning on more)
I forgot to mention Beauty Bay is out of the UK. (http://www.beautybay.com) They have a limited selection, but there are more hair and skin products and they also have beauty care devices.
Major Pro: Their free shipping purchase allowance starts waaaaay low. Major Con: The free shipping is slow. Usage: 1 order (I will use them again)
I hope this was helpful. Please leave a comment and check out my YouTube Channel: Japanology Reloaded !!
See you next time!